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Help & Documentation

Get started with CrewControl

AI operators that recover failed payments, prevent churn, and protect your SaaS revenue — automatically. Live in under 5 minutes.

Setup Guide

1

Connect TenScore

2 minutes

Add your TenScore API key in Settings. This connects your SaaS health data — payment events, churn signals, and uptime monitoring.

2

Activate your first operator

30 seconds

Start with Maya (Revenue) — she detects failed payments and retries them automatically. Most users see their first recovery within 24 hours.

3

Configure guardrails

2 minutes

Set approval gates for high-stakes actions, cooldown periods, and trigger thresholds. Stay in control while operators handle the rest.

Your AI Operators

Each operator is a specialist. Activate the ones that match your needs.

Maya

Revenue Operator

Retries failed payments, sends dunning emails, captures expansion upgrades.

Signals: Payment failures, MRR changes, Usage limit approachingAvg: $120–$400/mo recovered

Kai

Retention Operator

Detects churn risk, sends win-back campaigns, re-engages inactive users.

Signals: Engagement drops, Cancellation events, NPS declinesAvg: 2–5 users saved/week

Nix

Support Operator

Detects outages, retries endpoints, notifies affected users automatically.

Signals: 503 errors, Endpoint downtime, Error spikesAvg: Incidents resolved in <2 min

Sol

Reputation Operator

Monitors reviews, analyzes sentiment, drafts responses to negative feedback.

Signals: New reviews, NPS drops, Social mentionsAvg: Reviews responded in <1 hour

Rho

Recruiting Operator

Tracks hiring signals, sources candidates, screens against requirements.

Signals: Team growth needs, Skill gap detection, Pipeline healthAvg: Candidates sourced automatically

How CrewControl Works

Detect

TenScore monitors your SaaS health and sends signals when something changes — failed payments, churn risk, outages.

Decide

AI operators evaluate the signal, check customer context, and determine the right action based on your rules and thresholds.

Act

Retry the payment. Send the win-back email. Post the incident update. All logged, auditable, and reversible.

Integrations

TenScore

Required

Health scores, metric changes, uptime monitoring. The signal source.

Stripe

Required

Payment events and subscription changes. Connected via TenScore.

Truncus Email

Win-back campaigns, dunning emails, status notifications.

Custom Webhooks

Send signals from any source. Business plan.

Frequently Asked Questions

How does CrewControl recover failed payments?

When TenScore detects a failed Stripe payment, Maya (Revenue Operator) automatically retries the charge, sends a dunning email via Truncus, and alerts you. This typically recovers 60-80% of involuntary churn.

What is TenScore and do I need it?

TenScore is the signal source that powers CrewControl. It monitors your SaaS health across 7 dimensions and provides uptime monitoring via Sentinel Pro. You need TenScore connected for operators to receive signals. The free TenScore tier covers one product.

How fast can I see results?

Most users see their first signal within minutes of connecting TenScore. First operator actions typically happen within 1-2 hours. Average first revenue recovery is within 24 hours.

What if an operator does something wrong?

Every action is logged and reversible. You can start in approval-required mode where operators propose actions and you approve them. Plus, cooldown rules prevent over-action.

Is my data safe?

CrewControl only processes signals you connect. We don't store your Stripe keys directly — signals flow through TenScore's secure webhook pipeline. All actions are auditable.

Can I start with just monitoring?

Yes. The free plan gives you the signal feed, revenue dashboard, and operator overview. No operators act until you explicitly activate them.

How is this different from Zapier?

Zapier runs workflows you build. CrewControl runs your SaaS operations for you. Operators understand context — they check customer health, usage patterns, and business rules before acting. They don't just trigger, they decide.

What does it cost?

Free plan for monitoring. Starter at $299/mo for core revenue recovery. Growth at $599/mo adds retention and support. Business at $999/mo covers everything. Most users hit ROI within the first week.

Ready to stop losing revenue?

First signal in under 5 minutes. First recovery within 24 hours.

Need help? Email support@crewcontrol.cc or info@vanmoose.com

CrewControl is a Van Moose product.

Help & Documentation — CrewControl | CrewControl