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Sol

Reputation Operator

A single negative review left unanswered can cost you dozens of potential customers. Sol monitors every platform, analyzes sentiment, and drafts responses — so nothing slips through.

Available on Starter ($299/mo) and above. Includes WebIntel integration for deep review intelligence.

Platforms monitored

$1,840

Reputation value protected

< 5 min

Avg response draft time

Daily

Review detection

What Sol does

Multi-platform review monitoring

Scans Google, Yelp, and TripAdvisor for new reviews. Detects negative reviews within hours of posting. No manual checking needed.

Daily automated scans

Sentiment analysis

Analyzes review sentiment, identifies recurring themes, and tracks your reputation score over time. WebIntel integration extracts deep review intelligence.

Sentiment trends over 30/60/90 days

AI response drafts

Generates contextual response drafts for every review. Professional, empathetic, and on-brand. All drafts require human review before publishing.

Response drafts in < 5 minutes

Reputation scoring

Maintains a composite reputation score across all platforms. Tracks score history and alerts you when your score drops below thresholds.

Score tracked across all platforms

How a review response works

Review posted

A customer leaves a 2-star review on Google.

Sol detects it

Daily scan finds the new review and analyzes sentiment.

Theme extracted

"Slow support response time" — recurring theme identified.

Draft generated

Empathetic response acknowledging the issue, offering resolution.

Alert sent

You get notified with the draft and review context via email.

You review and post

Approve the draft or edit it. One click to respond.

Platforms monitored

Google Reviews

Active

Google Business Profile reviews and ratings

Yelp

Active

Yelp business reviews and star ratings

TripAdvisor

Active

TripAdvisor reviews for hospitality businesses

WebIntel review intelligence

Sol uses WebIntel to go beyond individual reviews. It extracts patterns across your entire review history.

Sentiment trends over time

Recurring complaint themes

Response rate analysis

Competitor review benchmarking

Results cached for 3 days to minimize API usage.

Protect your reputation automatically.

Sol is available on Starter ($299/mo) and above. 7-day free trial on all paid plans.

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